Switching from AT&T to AKKO

Many service providers amp up the prices on their phone insurance plans so that customers end up paying far more money than they need to for damages that might not ever happen. For example, most American adults have never broken or lost a cell phone.

That’s why we’ve created AKKO’s affordable phone protection plans. So you can spend money on things you’ll actually use while still making sure that your devices are covered.

Explore AKKO Plans

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Switching from AppleCare to AKKO

Looking for an
AT&T Alternative?

Sign up for AKKO now

While Verizon offers benefits for new phone purchases, those with used or non-Verizon purchased phones have limited options.

With AKKO, your coverage stretches further. Insure multiple devices on one plan with our bundle and family options, just one of many advantages AKKO phone insurance offers.


Phone-only Protection


Monthly Insurance


$6 – $12/month

$9 – $40/month

Accidental Damage

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Mechanical Breakdowns

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Used or refurbished devices

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Deductibles (Damage)

$29 – $99

$25 – $299

Deductibles (Theft/Replacement)

$75 – $100

$25 – $299

# of Claims Allowed


3 – 8 per 12 months

Benefits of AKKO Phone Insurance

Switching from AT&T to AKKO gives consumers a number of benefits that can be summed up in one word: Freedom!  You’ll be free to:

Used and Refurbished Devices

Coverage for All Device Conditions

For budget-friendly or environmentally conscious phone owners, purchasing a new device isn't always the objective. Used or refurbished models can perform just as effectively as brand-new phones. AKKO's plan cover all device types, from brand new to both used and refurbished devices.

Number of Claims Allowed

Unlimited Claims Allowed

With AKKO’s unlimited claims, you can file as many phone insurance claims as needed throughout the year.


Flexible Pricing Options

With AKKO, safeguarding your phone could cost you as little as $5 per month. Forjust $15 per month, you can protect all your electronics, including 1 phone plus up to 25 additional devices. What's more, AKKO offers substantially lower deductibles for theft insurance than competitors.

How to Cancel

Unfortunately, a lot of consumers get trapped paying for an insurance plan that’s too expensive simply because it’s easier than trying to weave through a complicated website to cancel their coverage.

That’s why we’ve gone through and figured out how to cancel every type of cell phone insurance plan. It’s simple when you know exactly what to click!

Make Sure You Have Proof of Insurance

You’ll need proof of insurance before you cancel AT&T insurance. Your proof can be your last phone bill (which will have the monthly insurance fee on it) or a screenshot of your account details.

Step 1


Call 1-800-331-0500.

Step 2

Wait for prompt

Wait for prompt and say: “Cancel my mobile insurance plan”.

Step 3

Cancellation process

Follow prompts through cancellation process.

Step 4

Cancel your plan

Confirm cancellation.

Step 1

AT&T website

Go to the AT&T website.

Step 2


Login to your account.

Step 3

My Wireless tab

Click on the My Wireless tab (usually found in the top right).

Step 4

Select the insured device

Select the insured device (under My Devices & Features).

Step 5

Manage Device & Features

Click “Manage Device & Features”.

Step 6

See Features

Choose “See Features”.


Select “Remove” at bottom of the AT&T Mobile Protection Pack.


Click “Continue”.

Info & FAQ

Don’t worry, a lot of people sometimes think this sounds “too good to be true” so we get asked a lotof questions. Below are the answers to most of them. If you have any others, just ask us by clicking the blue button in the bottom right! 🙂

Info & FAQ
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Get the Phone Insurance You Deserve with AKKO

It’s time to make the shift to a AT&T phone insurance alternative that has your best interest in mind. Switching from AT&T insurance to AKKO will save you money and provide you with the level of protection you deserve. Check out our phone protection plans today!

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